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Check out some recent Registered Statements from forum participants

Name not shown in Ward 2 February 11, 2021, 5:52 PM

Do you visit the St. Paul’s Area Transformation website for information? No
How often do you visit the St. Paul’s Area Transformation website? Monthly
What information do you search for on the St. Paul’s Area Transformation website? Project updates
How easy is it to find what you are looking for on the current website? Somewhat difficult (3-5 clicks)

Name not shown in Ward 2 February 2, 2021, 7:48 AM

Do you visit the St. Paul’s Area Transformation website for information? No
How often do you visit the St. Paul’s Area Transformation website? Never
What information do you search for on the St. Paul’s Area Transformation website? Other - None. I've not been to the site...
What are your likes and dislikes about the current website? N/A
What information is missing from the current website that you would like to see included on the new website? N/A
Is there any information on the current website that you think should remain on new website? N/A
What do you want people to walk away knowing or feeling about the St. Paul’s Area Transformation Project website? N/A

Name not shown in Ward 5 February 1, 2021, 3:31 PM

Do you visit the St. Paul’s Area Transformation website for information? No
How often do you visit the St. Paul’s Area Transformation website? Never
What information do you search for on the St. Paul’s Area Transformation website? Project updates, Public meetings
How easy is it to find what you are looking for on the current website? Somewhat difficult (3-5 clicks)

Name not shown in Ward 4 February 1, 2021, 11:02 AM

Do you visit the St. Paul’s Area Transformation website for information? Yes
How often do you visit the St. Paul’s Area Transformation website? Monthly
What information do you search for on the St. Paul’s Area Transformation website? Project updates, Newsletter
How easy is it to find what you are looking for on the current website? Easy (1-2 clicks)
What are your likes and dislikes about the current website? It is easy to navigate and user friendly.
Is there any information on the current website that you think should remain on new website? The illustrations and maps are useful.
What do you want people to walk away knowing or feeling about the St. Paul’s Area Transformation Project website? That it will move Norfolk forward for both businesses and citizens to live, work and shop downtown and make the area more pedestrian friendly.

Sherry Carraway in Ward 2 February 1, 2021, 9:03 AM

Do you visit the St. Paul’s Area Transformation website for information? No
How often do you visit the St. Paul’s Area Transformation website? Never
What information do you search for on the St. Paul’s Area Transformation website? Other - Did not even know a website existed.
What are your likes and dislikes about the current website? Did not know website existed.
What information is missing from the current website that you would like to see included on the new website? Unknown
Is there any information on the current website that you think should remain on new website? Unknown
What do you want people to walk away knowing or feeling about the St. Paul’s Area Transformation Project website? Would love for there to be inclusion of everyone living around this area.

Beverly Grimmett in Ward 2 February 1, 2021, 8:45 AM

Do you visit the St. Paul’s Area Transformation website for information? No
How often do you visit the St. Paul’s Area Transformation website? Monthly
What information do you search for on the St. Paul’s Area Transformation website? Project updates
How easy is it to find what you are looking for on the current website? Somewhat difficult (3-5 clicks)
What are your likes and dislikes about the current website? I don't see any direct information for updates and what is going on now.
What information is missing from the current website that you would like to see included on the new website? I don't see any direct information for updates and what is going on now.
Is there any information on the current website that you think should remain on new website? A look ahead calendar with a schedule on it.
What do you want people to walk away knowing or feeling about the St. Paul’s Area Transformation Project website? I want to know that no one is left without a home because of this project. That EVERYONE has a place to lay their head at night and access to the life they have at least always know.

Name not shown in Ward 2 February 1, 2021, 7:43 AM

Do you visit the St. Paul’s Area Transformation website for information? No
How often do you visit the St. Paul’s Area Transformation website? Never
What information do you search for on the St. Paul’s Area Transformation website? Other - none
How easy is it to find what you are looking for on the current website? Easy (1-2 clicks)
What are your likes and dislikes about the current website? haven't been there
What information is missing from the current website that you would like to see included on the new website? n/a
Is there any information on the current website that you think should remain on new website? n/a
What do you want people to walk away knowing or feeling about the St. Paul’s Area Transformation Project website? n/a

Name not shown in Ward 5 January 30, 2021, 3:22 PM

1. For what reasons do you use parking in Norfolk? Check all that apply.
Residential Parking, Shopping, Events
2. How often do you park in Norfolk? Rarely
3. How would you rate the appearance and cleanliness of City of Norfolk parking garages and lots? Fair
4. How would you rate the reliability of the City of Norfolk's Parking system? Fair
5. How would you rate the lighting and safety of City of Norfolk parking garages and lots? Fair
6. How would you rate the Parking staff's responsiveness and ability to resolve your request? Fair
7. How would you rate your overall experience when using City of Norfolk parking facilities? Fair
8. How would you rate your experience navigating the Parking Customer Portal? Have not used
9. If you have not used the Parking Customer Portal, why not? I use only on-street parking.
10. What is your preferred method of payment? Cash
11. How satisfied are you with the City of Norfolk's parking garage and lot parking rates/fees? Not Satisfied
12. What are the three most important qualities you want in the Norfolk Parking system? Safety, Convenience, Value
14. In which facilities do you park? Check all that apply. Harbor Park Lots, MacArthur North Garage, MacArthur South Garage, Scope Garage
16. How did you hear about this survey? Social Media (Facebook, Twitter, NextDoor, LinkedIn, Instagram)
17. What is your age? 66-80
18. What is your gender? Female
19. Do you have access to a smart phone or the internet? Yes

Name not shown in Ward 2 January 29, 2021, 8:21 PM

1. For what reasons do you use parking in Norfolk? Check all that apply.
Residential Parking
2. How often do you park in Norfolk? Every day
3. How would you rate the appearance and cleanliness of City of Norfolk parking garages and lots? Good
4. How would you rate the reliability of the City of Norfolk's Parking system? Very good
5. How would you rate the lighting and safety of City of Norfolk parking garages and lots? Fair
6. How would you rate the Parking staff's responsiveness and ability to resolve your request? Not applicable
7. How would you rate your overall experience when using City of Norfolk parking facilities? Very good
8. How would you rate your experience navigating the Parking Customer Portal? Poor
9. If you have not used the Parking Customer Portal, why not? Not applicable
10. What is your preferred method of payment? Credit Card
11. How satisfied are you with the City of Norfolk's parking garage and lot parking rates/fees? Satisfied
12. What are the three most important qualities you want in the Norfolk Parking system? Safety, Convenience, Cleanliness
13. Do you have any suggestions to improve the parking experience in the City of Norfolk?
1. Safety in the garages is an important factor to me. As a downtown residential parker I leave my car in a city garage overnight. I attend the downtown civic league meetings once a month and hear a report from the downtown sector police that includes vandalism incidents. Most of the incidents are in the public garages and the rate is typically highest during the year-end holiday season. I was here when the camera systems were installed years ago and they seemed to help for a while, but apparently they don't have sufficient resolution for identification. Why can't the camera systems be improved? I lock my car, etc., but I'm still concerned about encountering an individual prowling for a target. 2. I'm a biker and I have a secure location downtown to store my bike. But the city is trying to encourage biking. What is the city doing to provide safe, secure storage during the day for biking commuters, and overnight for downtown bikers who don't have room in their apartments or condos for storage? The city garages seem to be ideal--out of the weather, etc., and good cameras could deter thieves. Some cities have even installed bike lockers as added security with key or phone-based lock systems. Some garages have bike racks, but I've often seen bike frames locked to the racks for days with missing wheels, seats, etc. Any hope for bike parking improvements?
14. In which facilities do you park? Check all that apply. Boush Street Garage
15. Which is your primary parking facility? Boush Street garage
16. How did you hear about this survey? Email invitation from Parking Division
17. What is your age? 66-80
18. What is your gender? Male
19. Do you have access to a smart phone or the internet? Yes

Name not shown in Ward 2 January 29, 2021, 5:40 PM

1. For what reasons do you use parking in Norfolk? Check all that apply.
Dining, Entertainment
2. How often do you park in Norfolk? One to four times per month
3. How would you rate the appearance and cleanliness of City of Norfolk parking garages and lots? Good
4. How would you rate the reliability of the City of Norfolk's Parking system? Very good
5. How would you rate the lighting and safety of City of Norfolk parking garages and lots? Good
6. How would you rate the Parking staff's responsiveness and ability to resolve your request? Not applicable
7. How would you rate your overall experience when using City of Norfolk parking facilities? Good
8. How would you rate your experience navigating the Parking Customer Portal? Have not used
9. If you have not used the Parking Customer Portal, why not? Not applicable
10. What is your preferred method of payment? Cash
11. How satisfied are you with the City of Norfolk's parking garage and lot parking rates/fees? Satisfied
12. What are the three most important qualities you want in the Norfolk Parking system? Safety, Location, Cleanliness
14. In which facilities do you park? Check all that apply. On-street parking meters, MacArthur North Garage, MacArthur South Garage, The Main Hotel Garage, Waterside Garage
15. Which is your primary parking facility? on street
16. How did you hear about this survey? Social Media (Facebook, Twitter, NextDoor, LinkedIn, Instagram)
17. What is your age? 66-80
18. What is your gender? Male
19. Do you have access to a smart phone or the internet? Yes