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Check out some recent announcements

May 13, 2021, 4:46 PM

As part of its commitment to providing a high-quality parking experience in city garages, the Parking Division has purchased high-powered cleaning equipment to scrub our garages and make them squeaky clean. We want everyone to recognize these clean machines and call them by name! Help us pick four names for our four new frontline troops! 

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May 5, 2021, 9:36 AM

A generous grant from the Stanton Foundation has allowed the Norfolk Animal Care and Adoption Center to purchase a mobile unit. We'll use this vehicle to bring adoptable animals into neighborhoods as well as to attend community events. Let's give it a name! Please choose from among these three options suggested by NACC staff! Hurry, closes today!

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May 3, 2021, 11:29 AM

In an ongoing effort to make cycling safe and convenient, the City of Norfolk is testing a dedicated bus-bike-scooter lane along Boush Street between City Hall Ave. and Brambleton Ave. to determine the future configuration for traffic in this area. In this survey, we are asking for your feedback to help the Department of Transit understand how people currently use Boush St. and users’ preferences. Take the survey here.

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March 28, 2021, 9:18 AM

The Norfolk Environmental Commission (NEC) is a City Council-appointed group of volunteer citizens whose mission is to lead Norfolk residents toward becoming good environmental stewards. To accomplish this mission, the NEC provides information, education, and community participation events. Your participation in this survey will help us better address those environmental issues most important to everyone who lives, works and plays in Norfolk. Take the survey here.

Thank you in advance for taking this brief survey. We ask that you answer the following questions openly and honestly, all submissions will be anonymous.

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March 22, 2021, 4:07 PM

surveyNFK needs your help! We are beginning a multi-year survey of historic resources, and we want to hear your thoughts on what you think is historic about Norfolk and your neighborhood. Let us know what you’re thinking by taking our poll.

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January 31, 2021, 4:08 PM

A new St. Paul’s Area Transformation website is coming!  The current website is outdated and no longer supports the growing needs of this important community redevelopment project.   To build the best possible website packed with information you need and want, we need your input!   Take a few moments and fill out this short survey.  Thank you!

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November 13, 2020, 9:44 AM

The City of Norfolk, as a recipient of funds from the U.S. Department of Housing and Urban Development (HUD), is conducting this survey:

1) To collect updated information on housing and community development needs in the City of Norfolk for the Consolidated Plan (HUD Grants Plan) and Affirmatively Furthering Fair Housing; and

2) To better understand residents’ housing decisions and their experiences living, working, or going to school in Norfolk.

This survey is not associated with a ballot issue or political poll. Please invite others to participate in the survey. If you have questions about the Consolidated Plan process, survey and/or need translations of the survey into a language other than English, contact Megan Erwin, HUD Compliance Manager at 757-664-4257 or

Take our survey here

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October 19, 2020, 3:59 PM

It's been a year since we launched the MyNorfolk app/online portal! We want to make sure we're making it easy to submit and track requests, find the information you need and more. Let us know how we're doing.

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October 19, 2020, 3:57 PM

It's been a year since we launched our redesigned website! We want to make sure we're making it easy to find what you need, stay up-to-date and more. Let us know how we're doing by taking our survey.

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September 18, 2020, 3:45 PM

Welcome to the community survey for the Norview/Five Points Placemaking Project. The City of Norfolk and the Boys & Girls Clubs of Southeast Virginia received an Asphalt Art Initiative grant from Bloomberg Philanthropies to enhance Bland Street near the Five Points intersection and the new park (Google Map link) to improve intersection safety and make the street more attractive for residents and businesses. Please take our short survey.

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September 7, 2020, 1:44 PM

Welcome to the St. Paul’s area survey for the new apartment buildings located on the blocks numbered 17 and 18, between St. Paul’s Boulevard and Church Street. Please give us your feedback on new housing designs near the Transit Center by taking this short survey.

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August 12, 2020, 11:32 AM

The Department of City Planning, in light of the COVID-19 pandemic, is evaluating potential amendments to the City’s home occupation regulations. With the impacts of the pandemic still being felt, many businesses are operating on a largely remote basis. This means that much more business activity is taking place from homes than ever before, likely including business types that are currently prohibited from operating as such. Please take our survey here.

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August 12, 2020, 9:53 AM

Did you try to contact the City for any of the following services between March 15, 2020 and June 30, 2020? Your voice matters. Please tell us how we did here.

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May 7, 2020, 3:15 PM

The City of Norfolk has received more than $2.6 million in federal Community Development Block Grant funding designated to respond to the coronavirus. We seek resident and business input on the most significant needs created by the COVID-19 shutdowns.

Please take this new survey to help us make informed decisions in allocating this funding. 

Local non-profits may apply for the funding through May 15. Find more info at


City of Norfolk

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February 3, 2020, 7:52 AM

We’re gauging community interest and opinion with the Community Perception Survey on E-scooters.

You can help us by sharing your ideas and input. Your responses help us gain a better understanding of how residents (riders and non-riders) perceive this mode of transportation and what improvements need to be made. Take the survey here.

Thank you,

Department of Transit

City of Norfolk

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June 25, 2019, 9:34 AM

On behalf of the entire Norfolk Police Department and as a key part of our continuing efforts to build community trust, I would appreciate you taking a few minutes to complete this survey regarding police services, your safety, and crime in the City of Norfolk. The results will be used not only to build public trust, but to direct the department’s operational strategies as we strive to provide the most responsive, effective, and professional services possible. Please indicate the responses that best represent your opinion and provide any other information as appropriate.

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May 22, 2019, 12:47 PM

The City of Norfolk and the Elizabeth River Trail Foundation are seeking community input on the plans for a new trailhead access point located near Norfolk State University on the corner of Park and Claiborne Avenues. This trailhead is a crucial anchor point for the 10.5-multi-use trail that will connect the east and west sides of the City, serve as key entry point for daily trail commuters and visiting trail users, provide free, healthy recreational opportunities to surrounding communities and spur economic growth for the adjacent businesses. Please take a moment to complete this quick survey to help us develop a long-term strategy to transform this vacant lot into a transformative and iconic community resource.

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February 24, 2019, 11:47 AM

The recycling market is not as robust as it once was and shows no sign of improving any time soon. This is a national problem; countries like China have put in place tougher, more restrictive regulations on recycling. With your help, the City of Norfolk is committed to bolstering our efforts and encouraging our residents to reuse, minimize and prevent waste. Take the survey here.

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January 30, 2019, 7:18 PM

The City of Norfolk needs your feedback on the Princess Anne Road Corridor.

The goal of this project is to improve safety and multi-modal accessibility for all modes of transportation while maintaining efficient traffic flow.  Citizen input will allow Public Works to address issues seen by citizens and residents on a daily basis. Take the survey here.

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January 28, 2019, 9:07 AM

The City of Norfolk is in the process of redesigning its website to enhance the design, layout, functionality and the overall user experience. We want your input as we develop the new website. Participating in this survey will help staff understand what elements (services, images, layout, etc.) residents would like to see in the new We appreciate your feedback!

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October 2, 2018, 1:50 PM

The City of Norfolk has formed a Lifelong Learning Commission (comprised of community leaders and volunteers) to help citizens improve their quality of life. The Commission has drafted the following ideas, but would really like you to weigh in on the action steps they have come up with so they know if they are on the right track. This survey will just take a few minutes of your time and will give you the chance to provide your input.

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September 24, 2018, 3:01 PM

The time has come to give a new look and more importantly, to make it easier for you to find the information you need.  The City is already at work on the look, feel, and navigation of the new home page.  Your feedback will inform our decisions, and is therefore greatly valued.

Step 1: Review the three home page mock-ups.  The images are still, so you will not be able to click on the links.  We would like your feedback on the three different color schemes.

Step 2: Select your favorite home page mock-up.

Step 3: Provide any additional feedback on the web page design.

Please take a few minutes to complete the survey. Click here to begin.

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September 19, 2018, 1:44 PM

The City of Norfolk is reviewing our response to Hurricane Florence.  We want to know how you responded to the Governor’s mandatory evacuation of Zone A. 

Please take a few minutes to complete the survey. Click here to begin. 

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March 12, 2018, 8:44 AM

We want to hear from you!  

Are you a frequent visitor of  

The City needs your feedback on its website. Your input will aid in designing a website that better serves our residents.

Please take a few minutes to complete the survey. Click here to begin.

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October 25, 2017, 11:58 AM

The Department of Recreation, Parks & Open Space (RPOS) wants your input on fishing and crabbing regulations as they work to expand access local waterways.  Join us at 6 pm at the Lambert’s Point Community Center on Monday, October 30 or at 6 pm at the Norview Community Center on Monday November 6 to share your ideas.  If you can’t make one of the meetings, feel free to visit and provide your input.

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April 4, 2017, 9:41 AM

The City of Norfolk is committed to providing residents, businesses, commuters, and guests the best overall experience. Part of the Norfolk experience is sharing information through the city communication vehicles (email, website, social media, etc.) 

To that end, we would like your feedback via a brief survey, regarding the type of information you value most. Your input may be used to update the City of Norfolk’s regular email updates, website content and social media content on sites like YouTube. The survey will take approximately 10 minutes to complete.

Please click this link to complete the survey:

Please complete the survey by Monday April 10, 2017 and you will have a chance to win a $25 Amazon Gift Card.

Should you have any comments or questions, please feel free to call The Norfolk Cares Center at 757-664-6510 or email

Thank you.

The City of Norfolk

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November 29, 2016, 8:55 PM

Recently, in a unanimous vote, the Norfolk City Council voted to adopt Vision 2100 as a guide for Norfolk’s next great Century.  Together with the Resilience Strategy adopted a year ago, we have established our City as among the most forward-thinking cities in the USA and the world.  With such great input from Norfolk residents and key involvement from multiple City departments, we have also raised the bar for all future public input processes in the City.  Your participation shaped this new vision and your input will continue to shape other efforts going forward.  Thank you for your great support and assistance.

We know of no other city that has established a 100-year vision for its future.  At its core, Vision 2100 recognizes four types of places in Norfolk, each with its own opportunities and each with its own challenges.  We are not running away from any part of our City; instead we have identified long-term strategies for all parts of Norfolk.  Our residents identified the people, places, events and things that make Norfolk strong and a great place to live, work and play.  Thus Vision 2100 is not Planning’s vision alone; it belongs to all of us.  If you would like to read the final vision document and learn more about how it was created, visit the project website at

But this step, while vital, does not end our work on incorporating this vision into the City’s DNA.  In a number of ways our work is just beginning.  You will be hearing more about Vision 2100 in the weeks and months ahead as we work to incorporate its recommendations into plaNorfolk2030, our comprehensive plan, our new Zoning Ordinance, our Long-Term Disaster Recovery Plan, and many other elements of City policy and governance.  Stay tuned.  In the meantime, thank you again for helping us to get this far!

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May 9, 2016, 5:32 PM

Join us May 19th at 6:00 p.m. at the Attucks Theater (1010 Church Street) for the first of these important meetings, where you will help us decide how we will use our land and protect our assets into the distant future.  For those who participated in the Asset Mapping exercises earlier this year, this will be your opportunity to see the results of that work and tell us about your vision for our city.

As a bonus, beginning at 5:30 p.m., there will be food trucks parked outside the Attucks and the first 50 people in attendance will receive a $5.00 voucher towards their food purchase.  So join us for dinner and stay for the meeting.

Please see the attached flyer for more information, including the complete meeting schedule.

For those who may have received an earlier meeting notice, please note the change in location.

Please RSVP to if you plan to attend.

We hope to see you there!

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March 3, 2016, 12:12 PM

Take a look at the map and leave us a comment on the draft vision for the Military Circle / Highway Area.

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December 30, 2015, 2:11 PM

We want to hear what you love about living in Norfolk as we plan for the future. Please take our four-minute survey.

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January 13, 2015, 4:50 PM

Thank You for Your Input

After reviewing the results of the October public workshops and the analysis of the technical data, HRT and the City of Norfolk provided recommendations and refinements to develop the final set of alignment options to move forward to a more detailed engineering evaluation. Five options have been selected to be advanced for further study. These five options represent a set of potential choice of corridors, transit vehicle technologies, and project scales. All five options would meet NSNTES’ “Purpose and Need” and project themes. In early 2015, Norfolk City Council will select the option(s) that should be moved forward for future analysis in the Draft Environmental Impact Statement (EIS), scheduled to begin in mid-2015. Public involvement will again be crucial to the success of the next phase of study.

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