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King County Connects
Open Town Hall

Metro is asking people in Bothell, Kenmore, Kirkland, Redmond, and Woodinville to tell us what they think about transit service in your communities.

419 registered responses


1. What is your home zip code?

Answered
403
Skipped
16

2. During a typical week, how many days to you use each of the following types of transportation?

Walk (or use mobility aid)
Response Percent Response Count
0 14.1% 59
1 5.7% 24
2 3.8% 16
3 6.0% 25
4 3.8% 16
5 18.1% 76
6 5.5% 23
7 24.8% 104
Bicycle
Response Percent Response Count
0 55.4% 232
1 7.4% 31
2 6.2% 26
3 3.1% 13
4 1.7% 7
5 1.9% 8
6 1.2% 5
Bus
Response Percent Response Count
0 9.8% 41
1 8.4% 35
2 9.5% 40
3 8.6% 36
4 7.9% 33
5 39.4% 165
6 5.0% 21
7 6.9% 29
Train
Response Percent Response Count
0 60.9% 255
1 6.9% 29
2 1.7% 7
3 0.7% 3
4 0.7% 3
5 1.7% 7
6 0.5% 2
7 0.2% 1
Drive a vehicle alone
Response Percent Response Count
0 26.3% 110
1 12.2% 51
2 8.6% 36
3 5.7% 24
4 5.7% 24
5 12.9% 54
6 2.9% 12
7 9.1% 38
Drive or ride in a vehicle with others
Response Percent Response Count
0 21.5% 90
1 14.3% 60
2 18.6% 78
3 9.1% 38
4 3.8% 16
5 6.7% 28
6 2.1% 9
7 5.0% 21
Rideshare (Lyft, Uber, etc.)
Response Percent Response Count
0 56.3% 236
1 11.2% 47
2 4.1% 17
3 1.7% 7
4 0.5% 2
5 0.2% 1
7 0.2% 1

2b. Please list any other types of transportation that you use in a typical week, and approximately how many days per week you use them.

Answered
42
Skipped
377

3. Which of the following Metro services have you used in the past month? Select all that apply:

Response Percent Response Count
Route 234 25.0% 104
Route 235 17.1% 71
Route 236 12.3% 51
Route 238 13.7% 57
Route 243 1.9% 8
Route 244 6.3% 26
Route 245 14.4% 60
Route 248 10.1% 42
Route 249 5.0% 21
Route 255 62.3% 259
Route 277 4.8% 20
Route 930 2.9% 12
Redmond LOOP 3.1% 13
TripPool 0.2% 1
VanPool 0.5% 2
Other Metro bus route 36.1% 150
I don't use any of these services 7.9% 33

4. Where do you most often access Metro services to begin your trip?

Response Percent Response Count
On-street bus stop 62.1% 260
Brickyard Park & Ride 8.1% 34
Bothell Park & Ride 2.9% 12
Holy Spirit Lutheran Park & Ride 1.2% 5
Houghton Park & Ride 1.7% 7
Kenmore Park & Ride 3.1% 13
Kingsgate Park & Ride 9.1% 38
Kirkland Way Park & Ride 3.3% 14
Redmond Park & Ride 3.8% 16
South Kirkland Park & Ride 19.3% 81
Woodinville Park & Ride 3.3% 14
Kirkland Transit Center 18.6% 78
Redmond Transit Center 7.4% 31
Totem Lake Transit Center 6.4% 27
Other 13.1% 55
I don't use Metro services 3.6% 15

5. How do you typically get to the location where you begin your trip?

Response Percent Response Count
Walk 66.5% 278
Bike 6.0% 25
Share a ride (e.g. carpool, vanpool) 6.9% 29
Drive alone 33.3% 139
Get dropped off 10.3% 43
Transportation Network Company (e.g. Uber, Lyft) 1.4% 6
Other 1.9% 8
I don't use Metro services 2.4% 10

6. What days of the week do you travel by any mode to these types of destination?

Work
Response Percent Response Count
Monday 79.5% 333
Tuesday 80.2% 336
Wednesday 78.8% 330
Thursday 80.7% 338
Friday 77.8% 326
Saturday 10.5% 44
Sunday 7.4% 31
School
Response Percent Response Count
Monday 7.4% 31
Tuesday 8.1% 34
Wednesday 7.9% 33
Thursday 8.4% 35
Friday 6.9% 29
Saturday 2.6% 11
Sunday 1.9% 8
Shopping
Response Percent Response Count
Monday 16.9% 71
Tuesday 17.9% 75
Wednesday 16.9% 71
Thursday 14.8% 62
Friday 22.0% 92
Saturday 42.7% 179
Sunday 36.0% 151
Medical or social services
Response Percent Response Count
Monday 14.6% 61
Tuesday 13.8% 58
Wednesday 14.1% 59
Thursday 13.4% 56
Friday 13.4% 56
Saturday 7.6% 32
Sunday 5.7% 24
Leisure and recreation
Response Percent Response Count
Monday 19.8% 83
Tuesday 18.4% 77
Wednesday 20.8% 87
Thursday 20.5% 86
Friday 29.4% 123
Saturday 62.1% 260
Sunday 57.8% 242

7. What times of day do you travel by any mode to these types of destinations?

Work
Response Percent Response Count
5AM - 10AM 71.4% 297
10AM - 2PM 7.7% 32
2PM - 7PM 25.2% 105
7PM - midnight 4.6% 19
midnight - 5AM 0.7% 3
School
Response Percent Response Count
5AM - 10AM 7.2% 30
10AM - 2PM 2.4% 10
2PM - 7PM 2.9% 12
7PM - midnight 0.7% 3
Shopping
Response Percent Response Count
5AM - 10AM 5.5% 23
10AM - 2PM 26.9% 112
2PM - 7PM 31.7% 132
7PM - midnight 11.1% 46
Medical or social services
Response Percent Response Count
5AM - 10AM 10.1% 42
10AM - 2PM 19.7% 82
2PM - 7PM 10.3% 43
7PM - midnight 1.0% 4
Leisure and recreation
Response Percent Response Count
5AM - 10AM 9.6% 40
10AM - 2PM 30.0% 125
2PM - 7PM 33.4% 139
7PM - midnight 23.6% 98
midnight - 5AM 3.1% 13

8. If you travel in the north Eastside to or from work, please tell us what are the biggest barriers to you taking transit for those trips?

Response Percent Response Count
How fast I can reach my destination (speed of service) 67.3% 237
My work hours start or end when no transit service is available 16.2% 57
Amount of time I have to wait for a bus (frequency of service) 63.9% 225
Proximity of stops to my destination 30.4% 107
Other 23.0% 81

9. If you travel in the north Eastside to or from school, please tell us what are the biggest barriers to you using transit for those trips?

Response Percent Response Count
How fast I can reach my destination (speed of service) 48.1% 38
My school hours start or end when no transit service is available 12.7% 10
Amount of time I have to wait for a bus (frequency of service) 54.4% 43
Proximity of stops to my destination 19.0% 15
Other 21.5% 17

10. If you travel in the north Eastside for shopping, please tell us what are the biggest barriers to you taking transit for those trips?

Response Percent Response Count
How fast I can reach my destination (speed of service) 49.0% 125
No transit service is available during the time I need it for shopping 16.9% 43
Amount of time I have to wait for a bus (frequency of service) 57.6% 147
Proximity of stops to my destination 36.5% 93
Other 21.2% 54

11. If you travel in the north Eastside for medical or social services, please tell us what are the biggest barriers to you taking transit for those trips?

Response Percent Response Count
How fast I can reach my destination (speed of service) 61.7% 111
Transit service is not available when I need to get to or from medical or social services 16.1% 29
Amount of time I have to wait for a bus (frequency of service) 60.0% 108
Proximity of stops to my destination 42.8% 77
Other 13.3% 24

12. If you travel in the north Eastside to get to or from leisure or recreation destinations, please tell us what are the biggest barriers to you taking transit for those trips?

Response Percent Response Count
How fast I can reach my destination (speed of service) 52.7% 145
No transit service is available when I need to get to or from leisure or recreation destinations 37.1% 102
Amount of time I have to wait for a bus (frequency of service) 57.8% 159
Proximity of stops to my destination 37.1% 102
Other 13.8% 38

13. Which of the following would help you get to, from, or around your community without driving alone? (Select up to three)

Response Percent Response Count
Services that cost the same as, or less than, transit 29.1% 111
Access to destinations I can’t currently access on transit 52.6% 201
Guaranteed ride home in case of emergency (free taxi, Uber, or Lyft) 25.9% 99
Finding carpool partners when I need them 7.6% 29
Guaranteed carpool parking spaces at Park & Rides 10.2% 39
Access to a bike 7.3% 28
Doesn't apply 14.9% 57
Other 20.9% 80

14. Please consider the transit trip you take most frequently. How would you rate your level of satisfaction with the following features? (1= least satisfied, 5= most satisfied)

Amount of time I have to wait for a bus (frequency of service)
Response Percent Response Count
1 10.3% 42
2 18.4% 75
3 25.0% 102
4 30.9% 126
5 14.5% 59
Hours when service is available
Response Percent Response Count
1 10.5% 43
2 13.2% 54
3 19.6% 80
4 30.9% 126
5 24.8% 101
How fast I can reach my destination (speed of service)
Response Percent Response Count
1 9.8% 40
2 16.9% 69
3 27.7% 113
4 31.9% 130
5 12.5% 51
The places I can travel to
Response Percent Response Count
1 8.1% 33
2 13.7% 56
3 29.9% 122
4 29.4% 120
5 16.7% 68
Proximity of stops to my destination
Response Percent Response Count
1 6.4% 26
2 8.8% 36
3 26.0% 106
4 31.6% 129
5 24.5% 100
Ease of getting on and off the bus
Response Percent Response Count
1 2.5% 10
2 2.5% 10
3 8.1% 33
4 27.0% 110
5 57.6% 235
How safe I feel while traveling
Response Percent Response Count
1 2.7% 11
2 3.2% 13
3 13.0% 53
4 32.8% 134
5 46.3% 189

15. Please provide any other comments about transit service in north Eastside communities.

Answered
208
Skipped
211

14. What is your age?

Response Percent Response Count
13 - 19 years 1.9% 8
20 - 24 years 7.0% 29
25 - 34 years 24.9% 104
35 - 44 years 19.2% 80
45 - 54 years 17.0% 71
55 - 64 years 15.8% 66
65 or older 13.4% 56
prefer not to say 0.7% 3

15. If you have any disabilities, please tell us which kinds.

Response Percent Response Count
Mobility 7.1% 17
Vision 4.2% 10
Hearing 4.6% 11
Cognitive 1.3% 3
Other 5.0% 12
Not applicable / I'd rather not say 82.9% 199

20. From the time I was notified, I had enough time to provide meaningful feedback in this phase of the North Eastside Mobility Project planning process.

Response Percent Response Count
Strongly agree 55.3% 224
Somewhat agree 23.5% 95
Neutral 15.1% 61
Somewhat disagree 4.7% 19
Strongly disagree 1.5% 6

22. How did you hear about the North Eastside Mobility Project? (check all that apply)

Response Percent Response Count
News media or neighborhood blog 5.4% 22
Metro email or text alert 40.7% 166
Sign at my bus stop 33.8% 138
Handout given to me at transit center or community event 7.8% 32
Poster inside the bus 4.4% 18
Friend, neighbor, co-worker 7.4% 30
Social Media (Facebook, Twitter, Nextdoor, etc) 5.6% 23
Metro webpage or blog 2.2% 9
An organization I'm involved with 3.2% 13
My city's webpage or newsletter 4.9% 20
Other 5.4% 22
Name not available inside District 6
June 24, 2018, 11:46 PM
  • 1. What is your home zip code?
    98034
  • 2. During a typical week, how many days to you use each of the following types of transportation?
    • Walk (or use mobility aid) - 2
    • Bicycle - 0
    • Bus - 2
    • Train - 0
    • Drive a vehicle alone - 3
    • Drive or ride in a vehicle with others - 1
    • Rideshare (Lyft, Uber, etc.) - 0
  • 2b. Please list any other types of transportation that you use in a typical week, and approximately how many days per week you use them.
    No response.
  • 3. Which of the following Metro services have you used in the past month? Select all that apply:
    • Route 255
  • 4. Where do you most often access Metro services to begin your trip?
    • South Kirkland Park & Ride
  • 5. How do you typically get to the location where you begin your trip?
    • Drive alone
  • 6. What days of the week do you travel by any mode to these types of destination?
    • Work - Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
    • Shopping - Saturday
    • Leisure and recreation - Saturday, Sunday
  • 7. What times of day do you travel by any mode to these types of destinations?
    • Work - 10AM - 2PM, 2PM - 7PM, 7PM - midnight, midnight - 5AM
    • Shopping - 10AM - 2PM, 2PM - 7PM, 7PM - midnight
    • Leisure and recreation - 10AM - 2PM, 2PM - 7PM, 7PM - midnight
  • 8. If you travel in the north Eastside to or from work, please tell us what are the biggest barriers to you taking transit for those trips?
    • How fast I can reach my destination (speed of service)
    • My work hours start or end when no transit service is available
    • Proximity of stops to my destination
    • Other - Lack of direct options to downtown Seattle
  • 9. If you travel in the north Eastside to or from school, please tell us what are the biggest barriers to you using transit for those trips?
    No response.
  • 10. If you travel in the north Eastside for shopping, please tell us what are the biggest barriers to you taking transit for those trips?
    • How fast I can reach my destination (speed of service)
    • Proximity of stops to my destination
  • 11. If you travel in the north Eastside for medical or social services, please tell us what are the biggest barriers to you taking transit for those trips?
    No response.
  • 12. If you travel in the north Eastside to get to or from leisure or recreation destinations, please tell us what are the biggest barriers to you taking transit for those trips?
    • How fast I can reach my destination (speed of service)
    • Proximity of stops to my destination
  • 13. Which of the following would help you get to, from, or around your community without driving alone? (Select up to three)
    • Access to destinations I can’t currently access on transit
    • Other - A wider network of transit so I don't have to walk more than a few minutes to reach a bus stop for a route that I need.
  • 14. Please consider the transit trip you take most frequently. How would you rate your level of satisfaction with the following features? (1= least satisfied, 5= most satisfied)
    • Amount of time I have to wait for a bus (frequency of service) - 5
    • Hours when service is available - 3
    • How fast I can reach my destination (speed of service) - 2
    • The places I can travel to - 3
    • Proximity of stops to my destination - 2
    • Ease of getting on and off the bus - 5
    • How safe I feel while traveling - 4
  • 15. Please provide any other comments about transit service in north Eastside communities.

    I would appreciate more transit options for getting from outlying residential areas to larger transit hubs like transit centers and park and rides. If I have to make a transfer, I prefer to do so in these locations because they have more route options and feel safer.

  • 14. What is your age?
    • 25 - 34 years
  • 15. If you have any disabilities, please tell us which kinds.
    • Not applicable / I'd rather not say
  • 20. From the time I was notified, I had enough time to provide meaningful feedback in this phase of the North Eastside Mobility Project planning process.
    • Strongly agree
  • 22. How did you hear about the North Eastside Mobility Project? (check all that apply)
    • Sign at my bus stop
King County Connects is not a certified voting system or ballot box. As with any public comment process, participation in King County Connects is voluntary. The responses in this record are not necessarily representative of the whole population, nor do they reflect the opinions of any government agency or elected officials.

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2
3
4
5
6
7
Walk (or use mobility aid)
Bicycle
Bus
Train
Drive a vehicle alone
Drive or ride in a vehicle with others
Rideshare (Lyft, Uber, etc.)
Choose at most 19 options
Choose at most 15 options
Choose at most 7 options
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Work
School
Shopping
Medical or social services
Leisure and recreation
5AM - 10AM
10AM - 2PM
2PM - 7PM
7PM - midnight
midnight - 5AM
Work
School
Shopping
Medical or social services
Leisure and recreation
Choose at most 6 options
Choose at most 5 options
Choose at most 5 options
Choose at most 5 options
Choose at most 5 options
Choose at most 3 options
1
2
3
4
5
Amount of time I have to wait for a bus (frequency of service)
Hours when service is available
How fast I can reach my destination (speed of service)
The places I can travel to
Proximity of stops to my destination
Ease of getting on and off the bus
How safe I feel while traveling

Demographic Questions (optional)

These questions help us understand if we are getting input from diverse members of the community.


Choose at most 6 options
Choose at most 7 options
Choose at most 2 options

Feedback about Metro's public outreach

Please indicate how strongly you agree with the following statements as they relate to your experience.


Choose at most 5 options
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