I like In-N-Out Burger. I welcome In-N-Out Burger to Campbell. NOT at this location.
Some basic research on the customer experience at In-N-Out Burger will show they are well known for their drive-through lines. The proposed queue for cars waiting in line at the drive-through at the Elephant Bar location will not suffice. Cars WILL hang out on the street (just like they have done for years at the Delta Queen car wash just 1/2 mile east on the SAME street) causing traffic jams, and creating an unsafe corridor for bikes and pedestrians, as cars work to drive around each other because of back ups. It is already an unsafe intersection as cars exit Hwy. 17 South onto Hamilton Ave. west in parallel with other westbound traffic on Hamilton Ave. trying to merge right to get to Kohl's and Bed Bath and Beyond. The only In-N-Out Burger locations who don't experience drive-through lines hanging out in the street are those located in large parking lots, like the Gilroy location at the outlet mall or the Palo Alto location off 101 Fwy. at Rengstorff.
Now that the Carrows/Baker's Square (?) location is vacant just 1/2 mile west on Hamilton Ave., could In-N-Out Burger consider that location instead? It would be better for the safety of our Campbell community for In-N-Out Burger to be located a little further away from the freeway exit. This probably goes against their business strategy to be closer to the freeway exit. I'm hoping community safety can be prioritized over corporate real estate strategy.
I am disappointed by the current variables considered by the City of Campbell traffic review. In a previous Town Hall meeting it was explained the City of Campbell traffic assessors see no concern that In-N-Out Burger would increase traffic in Campbell. One of their key variables related to the number of housing developments happening in Campbell, as if only residents of Campbell would be patronizing In-N-Out? Please open the span of your considerations to recognize the patrons of In-N-Out Burger will come from all neighboring cities, not just the City of Campbell. Patrons will absolutely come to visit In-N-Out from Hwy. 17, bringing a steam of cars to that intersection every lunch and dinner period.
Oh, and in case you didn't already know, most of us who live east of Bascom Ave. (east border of Campbell and everyone who lives in Willow Glen) and used to travel Hamilton Ave. to get to our homes, stopped driving Hamilton Ave. 5 years ago for traffic reasons. We choose to use Campbell Ave. instead to get to our homes during work commutes from San Tomas Expressway and on the weekends when we go to Target or the AMC Theaters at Hamilton/Prospect and Saratoga Ave. We avoid Hamilton Ave. at all costs. You should expect if In-N-Out Burger comes to Hamilton Ave., more and more residents will bring congestion to Campbell Ave. and downtown Campbell overall (between Winchester Ave. and Bascom Ave.) as a "pass through corridor" to avoid Hamilton Ave. The impact of In-N-Out Burger at the Elephant Bar location will be much larger than I think the current traffic assessors currently understand. Thank you for your consideration.